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| Photo by Andrew Buchanan on Unsplash |
I've recently become interested in Stripe after noticing that a bunch of their people (Patrick Collison, Claire Hughes Johnson, Zack Tratar, Jeff Weinstein, Patrick McKenzie @ ~46:55) frequently talk about the practice of decision making -- a practice I picked up ~4 years ago after being frustrated by unclear thinking, decision making, and history around product decisions.
One framework that routinely pops up is Barbara Minto's Pyramid Principal and SCQA framework for effective communication.
Here is a short primer 👇
SCQA Framework
S = Situation
What is the state of affairs? (fact-based, uncontroversial)
C = Complication
What is changing to make things harder?
Q = Questions
What is the question that naturally falls out of S & C?
Almost always the question is, “What should we do?”
A = Answers
What are you going to do to resolve that complication?
What arguments and evidence support that answer?
[make sure this resolves C 100%]
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Learn More
Harrison Metal - Thank You, Barbara Minto [Video]
Heavybit - Executive Communication [Video]
Buy the Book --> The Minto Pyramid Principle Textbook
